SaaS Release 2023 Installation Requirements, Testing and More

SaaS Release

• What: This upgrade brings enhanced authoring and testing functionality, as well as a new, modern runtime within a unified portal experience. For customers not already on the latest version of InRule, this release will also include an upgrade to InRule 5.8. 
  • Read more on the Support Site here
• Who: All InRule SaaS Customers
• When: SaaS 2.0 will be available in Q3 2023; this upgrade must be completed by January 27, 2024
• Requirements:
  • Before the upgrade: users must check in all rule applications prior to the upgrade
  • During the upgrade:
    
    • There will be up to 60 minutes of downtime 
  • After the upgrade:
    • For customers not previously on InRule 5.8: all users will need to install (or upgrade to) the 5.8 release of irAuthor in order to gain access to the latest features available with that release
      • Download irAuthor here

Scheduling

Planned dates for upgrades are as follows:

• Saturday, October 14
• Saturday, November 4
• Saturday, December 9
• Saturday, January 27

Test for a Limited Time

To minimize disruption, our Cloud Operations team will set up a test environment for customers prior to the upgrade. Customers can perform regression testing for two weeks in advance of the upgrade. There are two options for the test environment:

• A new test environment created with a snapshot of the current staging/UAT environment, so all users, rules and data will be present for testing without disruption.
• Cloud Operations upgrades one of the customer's existing environments (dev/staging/UAT) so that customer can test without disrupting their production environment. 

To perform testing, download the latest irAuthor (available here) and validate rules using this environment and catalog. IrAuthor allows a dual install on a single irAUthor machine which will allow you to continue running your current version and test with the new irAuthor release. If you experience any issues during testing , open a ticket with our support team. 

Support is Available

Our support team is always glad to help. In case of any issues, please contact Support. The team is available to answer any of your questions and provide troubleshooting assistance.